policy

At thedollway brand, your satisfaction is everything. Please be sure to read our return policy carefully before making a purchase. 

Digital Products: Due to the nature of digital products, all sales are final. We do not offer refunds or exchanges on digital downloads once the product has been delivered.

Physical Products: If your item arrives damaged or defective, please contact us within 7 days of delivery at [your email] with a photo of the issue and your order number. We'll make it right.

We do not accept returns on items that have been used or are not in their original condition.

Refund Processing: Approved refunds are processed within 5–7 business days back to your original payment metho